隐私政策
Greenhouse Publishing ("we", "our", "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.greenhousepublishing.com or use our services.
1. Collection of Personal Data
We may collect the following types of personal data when you use our website, make a purchase, or communicate with us:
- Full name
- Email address
- Phone number
- Mailing address
- Billing and payment information
- Purchase history
- Account credentials (if you register with us)
- IP address and device/browser data
- Any additional information you voluntarily provide
2. How We Use Your Data
Your data may be used for the following purposes:
- To process and fulfill orders (physical and digital products)
- To manage your account and preferences
- To communicate with you regarding orders, support, promotions, or updates
- To personalize user experience and improve our website
- To comply with legal and regulatory requirements
- To prevent fraud and ensure site security
3. Disclosure of Your Data
We will not sell or rent your personal information. However, we may share your data with:
- Service providers (e.g., payment gateways, courier services, cloud storage, email services)
- Technology partners such as the GHP Reader platform for digital content access
- Regulatory bodies or law enforcement if required by law
All third-party service providers are obligated to handle your data in accordance with applicable privacy and data protection laws.
4. Marketing and Promotions
With your consent, we may send you promotional emails about new books, special offers, or updates. You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
5. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our site. Cookies help us understand user behaviour, track sessions, and deliver personalised content.
You can control or disable cookies through your browser settings, though this may affect some site features.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. After that, data will be securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your data from unauthorised access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
8. Access, Correction and Consent Withdrawal
In accordance with the Personal Data Protection Act 2010 (PDPA), you have the right to:
- Access your personal data
- Request correction of any inaccurate or incomplete data
- Withdraw your consent to the processing of your personal data (subject to legal and contractual limitations; please note that this may affect our ability to continue providing certain services)
To make a request, please contact us using the information below. We may charge a small administrative fee for access requests, as permitted under the PDPA.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., payment processors, delivery tracking). We are not responsible for the privacy practices or content of these websites.
10. Children’s Privacy
Our services are not intended for users under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website. Continued use of our site after changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
📧 Email: info@greenhousepublishing.com
📞 Phone: +60175482122
🌐 Website: www.greenhousepublishing.com